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Frequently Asked Questions

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Q and A with Kamari Labs
We often get asked some of the same questions from our clients regarding our work and services we offer.
We wanted to offer an easy way for them to find the answer’s they are looking for so we are posting them here.

Do you work on platforms other than Shopify?

Yes, we support a variety of platforms and also build custom platform independent apps and ecommerce software applications.

Can you customize my existing theme or site?

Yes, If your site is using a Shopify theme we can customize it for you, we can also bring non Shopify sites onto the platform or customize them on an existing service like Magento or 3D Cart.

How large of a team do you have?

We are a small team of 3 developers and 2 customer service ninjas. We like to keep teams small and communication easy. Much like a game of telephone the message is diluted the larger the group and web development is no different.

How do you handle large scale projects being so small?

We like to focus our efforts where we are truly skilled, and allow others to do the same. If a specific portion of a project can not be done in-house we manage the
relationship with the outsourced talent. This gives our client’s an on-shore single point of contact who is communicative and responsive. Traditionally we try to source the job locally in California or the United States.

Whats one of your favorite projects you have worked on and why?

One of our favorite projects was the Studio Twenty Two site. They really had great designs, mocks, and clear instructions for what they wanted in terms of their site.
Some of the more custom features of the site we difficult when it came to making them responsive but we overcame them with trial and error.

What are some of the challenges working with Shopify?

Mainly it’s been around recurring payments and wholesale merchants, Shopify is designed for retail and a large portion of the market today consists of wholesale vendors who’s needs are not typically catered too. We have overcame this with some in-house software which we provide to our clients on a per license basis.

How long have you been working with Shopify?

We have had a long relationship with Shopify. We met with them in 2008 in Las Vegas and have been chugging right along on the platform since. Great platform we really love it…

What is your favorite feature of Shopify?

One of the best things about Shopify is virtually anyone can use it. People have expert skills in other fields but they don’t need an engineering degree to use Shopify. This is what makes it powerful because it’s putting the power back in the hands of the merchant.

Is there any other software you really use a lot in projects?

Sure, we use tons of various services for our applications we build for ourselves and for clients. Mostly all of the Amazon services we use, along with SendGrid, Chargify, Stripe, and many payment gateways. It gives us piece of mind to have these tasks outsourced to services like this where again, people are doing what they do best, and not trying to do everything. This is key.

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Tim Matheson

Tim is a software engineer and computer software consultant based in Newport Beach, CA. He has worked with hundreds of companies implementing custom software-as-a-solution business administration tools. Tim's specialty is streamlining process using software for small to large businesses. When he's not saving the internet from dismal failure he enjoys riding his bike along the beach, and the occasional cup of coffee.

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